One connected clinic day
Most software is a set of separate tools that happen to share a login. The point of Clinifyd is that the day flows from one step to the next without anybody retyping anything.
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01
Fill the diary
Day, week and month views across practitioners and locations, with arrivals, notes on the day and a symbol key your team can turn off once they know it.
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02
Arrive prepared
The referral, the funding type, the case and what happened last visit — beside the appointment, before the door opens.
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03
Write the note
Templates your practice defines, signed when finished, and locked afterwards so a clinical record stays a clinical record.
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04
Close the visit
Raise the invoice from the appointment, apply a concession, take the payment and hand over a receipt — without opening a second system.
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05
Chase what is owed
Split an invoice between an insurer and the patient’s gap, track the claim, and import a funder’s remittance instead of keying twenty lines by hand.
What the day actually looks like
Nothing here is a best case. The cancellation, the WorkCover patient and the person who does not turn up are all in it, because those are the parts that cost a clinic money when the software is not helping.
Reminders go out overnight, on their own
Tomorrow’s patients are texted while the clinic is shut. Replies land in an inbox rather than on somebody’s personal phone, and a message sent twice is refused by the database rather than by everyone remembering.
The phone is already answering
Somebody rings before anybody is in. Clini knows who they are from the number, offers the times that are genuinely free, books one, and leaves a transcript. The first person through the door reads what happened rather than guessing at a voicemail.
Arrivals, and who is running late
Reception marks people in. The waiting-room card orders by how long somebody has actually been sitting there, not by appointment time, and turns amber at ten minutes — because twenty-five minutes is a complaint forming.
The note is open before they sit down
Last visit, the plan, the measures, what was outstanding. Written during the session, signed at the end, and locked once signed — an amendment is added afterwards rather than the record being rewritten.
A cancellation, filled in a minute
Thursday at two frees up. The waiting list already knows who wanted that practitioner, that service and that part of the day, so the offer goes out while the hour is still worth something.
A WorkCover patient, billed to the insurer
The case carries the claim number, the approved sessions and who pays. The invoice is addressed to the insurer with the item code, the provider number and the patient named beside them, which is what stops a claim being sent back.
Somebody does not turn up
Marked as a no-show rather than quietly deleted, so the pattern is visible three months later. A cancellation fee is a service like any other, with its own code on the invoice.
Closing up, with nothing unbilled
The uninvoiced list is the last check of the day: every visit that happened and was never billed, in one place. Payments reconcile against invoices rather than against somebody’s memory of the afternoon.
Monday morning, if you run the practice
What came in last week, who is not rebooking, which notes are unsigned, what is owed and by whom. Not a report you build — the questions are already the screen.